WALTRIP GMC PROFESSIONAL

Since purchasing my 2015 Encore on 2/21/20 I have encountered numerous mechanical issues (starting immediately outside my 3 mo/3000 mi warranty of course). No decision is needed to where IвЂ™m purchasing.Thank you Dave Heller for being my Service Advisor.You excel beyond expectations at your profession.Take care and look good forward to my next visit.Les Hughes And my car is always washed and cleaned.Never in my 30 years of owning cars have I felt like I was the only customer they had.From oil changes to any service I might need in the future I will only go to Darrell Waltrip GMC.And when itвЂ™s time to buy a new car. Not only did we repair the oil problem, they repaired my exhaust with a price and work that way exceeded my expectations.Last week I brought it back in for front brake and rotors and once again I was blown away by the work and price.Living in Nashville I was giving a ride to my home and back to pick up my car at no charge. We did the oil consumption tests and found out I also had exhaust issues. I had a recall on the motor using excessive oil. I have a 2013 GMC TERRIAN and brought my vehicle in and was absolutely fortunate to have Dave Heller as my Sales Advisor. He was so knowledgeable!I would definitely recommend your staff and particularly these employees to anyone who is in the market for a beautiful vehicle.Joyce Allen Lawrence was terrific, too, the first day I was there. I could not have EVER asked for a better experience and nicer sales associate. The offers he gave me were reasonable I felt, and I drove away with the Buick Envision Essence. I had to reschedule twice, but Wade was really nice and agreed to meet me on the day and time that was convenient for me. I declined that generous offer, but made a date to return. Since it was raining, and I was reluctant to do a test drive that day, they offered to bring a vehicle to my home to try. They went out in the pouring rain to retrieve not one, but three vehicles to compare and brought them into the service bay for me to see. They were both extremely helpful in introducing me to the GMC Terrain SLT I originally asked to see, and Lawrence suggested I also look at the Buick Envision Essence. Natalie, the finance person was easy we discussed everything, but she continued to do her job in spite of her and my excitement.I met Wade Parkinson and Lawrence Martin on a rainy day in late August. Now, I was waiting for the Envision to get to Darrell Waltrip dealership which seemed a really longtime which it was only 3 weeks. They all talked to me about the car and just talked. The greeters I call them at the front of the dealership were so personable as well. This was the best experience with a car dealership. Lawrence, the Manager would come out and greet me as well. He said that I could call him after the sale I feel comfortable enough to do just that. He programmed my radio, and connected my cell phone to the car, before I left the dealership. He and I was so excited I believe the entire dealership was excited, just for me. I know after a while I was a little bothersome he never let on. Randy, would great me with a wonderful smile each time. I would text him, ?Is my car there, yet? He was text something back each time. He was great I believe I called and text his cell phone number, so much he knew my number by heart.

WALTRIP GMC PROFESSIONAL

I drove it while waiting for the Envision, I loved it! My salesman, Randy was so personal and professional at the same time. I loved that Encore, I needed a little more room. My journey to get my Envision was my wait for a Buick that was smaller than the Enclave, but larger than the Encore. I really felt so comfortable with each of them. From the front desk and each and every person on the staff. I was excited, but each time I went into the dealership the entire team made me feel like I was the only customer in the place. Frist, I would like to thank the entire Darrell Waltrip team.

Waltrip gmc